CRM home dashboard

Patenting Workflows

Designed inventor portal, lawyer workflows, and finance reporting across five integrated Salesforce platforms improving reporting across 100k+ patents.

Three laptops to show patenting platforms

Patenting Workflows

Designed inventor portal, lawyer workflows, and finance reporting across five integrated Salesforce platforms improving reporting across 100k+ patents.

Salesforce Ad Sales

Led discovery and adoption strategy based on my repeatable methodology for a confidential client who went on to record a $570 million increase in ad sales revenue YoY.

A step by step of my design process
A step by step of my design process

Salesforce Ad Sales

Led discovery and adoption strategy based on my repeatable methodology for a confidential client who went on to record a $570 million increase in ad sales revenue YoY.

Channel Partnerships PRM

Led strategic feature recommendations based on Channel Partnerships KPIs for the world’s largest video sharing platform integrating new programs from 5 Program Managers independently.

CRM home dashboard

Channel Partnerships RPM

Led strategic feature recommendations based on Channel Partnerships KPIs for the world’s largest video sharing platform integrating new programs from 5 Program Managers independently.

 

Framework
My agile adaptable framework for problem framing, discovery, and design.
01
Understand
Meet with stakeholders, watch recordings, review documents.
02
Validate
Quantitative Research: Review analytics, cases, and in-app feedback. Audit the current state.
03
Discover
Qualitative Research: Run surveys and/or 1:1s to inform service blueprints, HMW statements, etc.
04
Collaborate
Align with PMs, Developers, and business stakeholders on research outcomes and product strategy.
05
Design
Run cross-functional co-design workshops with business stakeholders & developers.
06
Iterate
Design in Figma or live in Claude, test, and design again until ready to hand off to developers.

Why Alexis

Collaborating on global cross-functional teams has enabled me to communicate design in ways that drive alignment. I speak native design, fluent business, and intermediate developer, translating complex business processes into product design that drives adoption and conversion.

Why Alexis

Collaborating on global cross-functional teams has enabled me to communicate design in ways that drive alignment. I speak native design, fluent business, and intermediate developer, translating complex business processes into product design that drives adoption and conversion.

Expertise

I leverage a unique combination of business acumen and UX to improve enterprise software adoption, and spearhead human-centered design within organizations.
Alignment

I champion human-centered design within organizations to lead customer-centric culture. Leading and training cross-functional workshops that drive alignment with business stakeholder and technical teams.

Adoption

I uncover opportunities to optimize business processes with systems. I am especially known for my Salesforce UX transformations with a track record of increasing adoption up to 30%.

AI

I build live prototypes and synthesize research findings from discovery calls with Claude, enabling rapid iteration. My journey with AI started when I studied language models at RIT, and has rapidly evolved over the past few years.

Expertise

I leverage a unique combination of business acumen and UX to improve enterprise software & B2B SaaS adoption, and spearhead human-centered design within organizations.
Alignment

I champion human-centered design within organizations to lead customer-centric culture. Leading and training cross-functional workshops that drive alignment with business stakeholder and technical teams.

Adoption

I uncover opportunities to optimize business processes with systems. I am especially known for my Salesforce UX transformations with a track record of increasing adoption up to 30%.

AI

I build live prototypes and synthesize research findings from discovery calls with Claude, enabling rapid iteration. My journey with AI started when I studied language models at RIT, and has rapidly evolved over the past few years.

 

Where to Find Me

Based in Florida, I travel and work with global teams.

Where to Find Me

Based in Florida, I travel and work with global teams.