ALEXIS RIVALDO

Senior Product Designer

Increasing adoption of complex business workflow tools up to 30% for B2B SaaS and Enterprise, including Salesforce at MAANG. 
Two laptops with work samples of dashboards
ALEXIS RIVALDO

Senior Product Designer

Increasing adoption of complex business workflow tools up to 30% for B2B SaaS and Enterprise, including Salesforce at MAANG.
CRM home dashboard

Patenting Workflows

Designed inventor portal, lawyer workflows, and finance reporting across five integrated Salesforce platforms improving reporting across 100k+ patents.

Three laptops to show patenting platforms

Patenting Workflows

Designed inventor portal, lawyer workflows, and finance reporting across five integrated Salesforce platforms improving reporting across 100k+ patents.

Creator Relationship Management

Improving CSAT by 30% aligning product strategy with core business KPIs. The resulting improvements drove organizational adoption of the custom Salesforce CRM.

Client: Confidential MAANG

Scale: 2.5 billion MAU

Creator Relationship Management

Improving CSAT by 30% aligning product strategy with core business KPIs. The resulting improvements drove organizational adoption of the custom Salesforce CRM.

Client: Confidential MAANG

Scale: 2.5 billion MAU

CRM home dashboard

Creator Relationship Management System

Improving CSAT by 30% aligning design decisions with core business KPIs. The resulting improvements drove organizational adoption of the custom Salesforce CRM.

Client: Confidential MAANG

Scale: 2.5 billion MAU

Tech Giant Campus Bike Loyalty Program

Increasing program participation 35% by bridging physical and digital brand identity to design a MAANG campus bike program from scratch.

Tech Giant Campus Bike Loyalty Program

Increasing program participation 35% by bridging physical and digital brand identity to design a MAANG campus bike program from scratch.

A step by step of my design process

Framework

My agile adaptable framework for problem framing, discovery, and design.
me design process

Why Alexis

Collaborating on global cross-functional teams has enabled me to communicate design in ways that drive alignment. I speak native design, fluent business, and intermediate developer, translating complex business processes into product design that drives adoption and conversion.

12+

Projects Done

6+

Years of Experience

21+

Countries Visited

Why Alexis

Collaborating on global cross-functional teams has enabled me to communicate design in ways that drive alignment. I speak native design, fluent business, and intermediate developer, translating complex business processes into product design that drives adoption and conversion.

12+

Projects Done

6+

Years of Experience

21+

Countries Visited

Expertise

I leverage a unique combination of business acumen and UX to improve enterprise software adoption, and spearhead human-centered design within organizations.
Alignment

I champion human-centered design within organizations to lead customer-centric culture. Leading and training cross-functional workshops that drive alignment with business stakeholder and technical teams.

Adoption

I uncover opportunities to optimize business processes with systems. I am especially known for my Salesforce UX transformations with a track record of increasing adoption up to 30%.

AI

I build scalable AI supported documentation, design systems, and component libraries that enable rapid iteration for collaboration in cross-functional workshops.

Expertise

I leverage a unique combination of business acumen and UX to improve enterprise software & B2B SaaS adoption, and spearhead human-centered design within organizations.
Alignment

I champion human-centered design within organizations to lead customer-centric culture. Leading and training cross-functional workshops that drive alignment with business stakeholder and technical teams.

Adoption

I uncover opportunities to optimize business processes with systems. I am especially known for my Salesforce UX transformations with a track record of increasing adoption up to 30%.

AI

I build scalable AI supported documentation, design systems, and component libraries that enable rapid iteration for collaboration in cross-functional workshops.

Where to Find Me

Based in Florida, I travel and work with global teams.

Where to Find Me

Based in Florida, I travel and work with global teams.